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Christy Sports Covid-19 Safety

Safety First, For Customers and Staff

The wellbeing of our guests and staff is our first priority. We have safety protocols in place, while still providing world class customer service.

In-Store Ski & Board Rentals Process

Greeter

Step 1: Greeter

Upon arrival at the store, a greeter will instruct you to scan a QR code with the camera on your mobile device.

Advanced reservation and walk-in guests

Step 2a: Advanced Rental Reservation Guests

Upon scanning the QR code, you will be placed in a virtual queue and receive a text message for your rental equipment fitting.

While you wait for your fitting session, you are welcome to socially distance in the store or leave and return based on your notified fitting time.

Step 2b: Walk In Rental Guests

Upon scanning the QR code for walk in rentals, you will be prompted to complete an online rental form. Once completed, you will be placed in the virtual queue and receive a text message for your rental equipment fitting.

While you wait for your fitting session, you are welcome to socially distance in the store or leave and return based on your notified fitting time.

In Store Fitting

Step 3: Expedited In-Store Fitting

Upon receiving your text notification, please go directly to the rental department.

Your entire party will be fit together as a group, in a socially distanced manner, to ensure all equipment fits correctly.

All guests and staff must wear masks during the fitting process.

Equipment return

Step 4: Returning Rental Equipment

When you arrive at the store to return your rental equipment, place it in the designated “Equipment Rental Return” area, rack or bin.

The majority of stores will accommodate returns outside for your safety and convenience.

Ski & Board Rental Delivery Process

Delivery Coordination

Step 1: Delivery Coordinator Call

Within 24-48 hours after your rental delivery reservation is complete, a delivery coordinator will call to provide directions on where to meet based on your specific lodging.

At this time, they will also ask you to elect a group leader to coordinate with during the fitting process.

Equipment Delivery

Step 2: Rental Equipment Delivery & Fitting

The rental delivery team will arrive to meet you at the prearranged time and location discussed in Step 1.

All rental equipment will already be pre-set and sanitized prior to being placed in transport bags.

Your group leader will work with the delivery team to safely fit all guests in your party while maintaining social distance protocols.

All guests and staff will must wear masks during the fitting process.

Picking up and returning rental equipment

Step 3: Picking Up or Returning Rental Equipment

When it is time to return your rental equipment, the delivery team will arrive at predetermined time and location that can be easily accessed to retrieve your equipment.

You may also return your rental equipment at any of our stores in the region you are visiting. When you arrive at the store to return your rental equipment, place it in the designated “Equipment Rental Return” area, rack or bin.

The majority of stores will accommodate returns outside for your safety and convenience.

On-Site Ski Storage
Will Not Be Available This Season

Due to current safety restrictions, we are unable to provide on-site ski storage at any location this season.

 

We look forward to seeing you at one of our locations soon.

Be safe and stay positive,

Your Friends as Christy Sports

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