ONLINE RETURN POLICY
If you are not satisfied with your purchase, you can return any unused merchandise within 367 days of the original purchase date when accompanied by your original proof of purchase. Returns are accepted at any of our stores through CO, UT, WA, & MT and via mail.
If returning an item to a retail location, please initiate your return online and have your return confirmation available for the retail associate. A return confirmation receipt is required to process your return.
All refunds will be issued directly to the original form of payment method and may take up to 7 days from return receipt. Should the original form of payment not accept a refund, a Christy Sports gift card will be issued for the refund amount.
If you do not have a copy of your return confirmation, please initiate your return online at www.christysports.com/returns or contact customer service for further assistance.
Please note that all shipping charges are non-refundable.
IN-STORE RETURN POLICY
If you are not satisfied with your purchase, you can return any unused merchandise within 367 days of the original purchase date when accompanied by your original proof of purchase. Returns are accepted at any of our stores through CO, UT, WA, & MT.
All refunds will be issued directly to the original form of payment method and may take up to 7 days from return receipt. Should the original form of payment not accept a refund, a Christy Sports gift card will be issued for the refund amount.
If the original receipt is not available a photo ID is required to process a return. No receipt returns will be honored in the form of a Christy Sports gift card.
Refund requests on exchange receipts will be honored in the form of a Christy Sports gift card unless the original purchase receipt is available. Refund requests on exchange receipts also require a photo ID.
Cash refunds over $200 may require longer processing time, and special-order items are subject to the specific terms of sale. Please note shipping fees are non-refundable.
RETURNS PROCESS
To return online orders, follow the steps below:
IF YOU HAVE A CHRISTY SPORTS ONLINE ACCOUNT
1. Login to your account
2. Navigate to "Order History"
3. Select item(s) to return
4. Choose from 3 return methods:
- Use a prepaid shipping label ($10 flat rate)
- Bring it to our store
- Use the carrier of your choice
5. Follow the instructions for the return method of your choice
To view our return policy in full, click here
IF YOU DO NOT HAVE A CHRISTY SPORTS ONLINE ACCOUNT:
1. Find the "Order status" section on the account login page.
2. Access your order by providing the order number (found in your order confirmation email or packing slip), your email address, and your 5 digit billing zip code.
3. View your order details and click the "Return item" button
4. Select item(s) to return
5. Choose from 3 return methods
- Use a prepaid shipping label ($10 flat rate)
- Bring it to our store
- Use the carrier of your choice
6. Follow the instructions for the return method of your choice
To view our return policy in full, click here.
Returns Address
