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Please cancel your reservation 24 hours prior to your pick-up day for a full refund. You can make changes at any time. Requested changes are subject to availability.

To cancel your reservation, please contact us by clicking the live chat widget, emailing help@christysports.com, or calling our customer support line at 1 (888) 413-6966.

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Rental equipment can be picked up on the first day of the rental reservation, or if you select “early pickup” during your reservation, you can pick up your equipment after 3pm the day before your first rental day.

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No, Each person renting equipment must be present for proper fitting and to sign the rental agreement. If under age 18, a parent or guardian must be present. Each renter must be prepared to show proper ID.

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• Each person renting equipment must be present for proper fitting and to sign the rental agreement. If under age 18, a parent or guardian must be present. Each renter must be prepared to show proper ID.
• If you are using some of your own gear (IE, your own boots or ski/snowboard), you must bring your gear for fitting when you pick up your rental equipment.
• If you do not arrive on your pickup date, we cannot guarantee availability of the gear you reserved.
• Your balance due may vary slightly from your confirmation based on the date of your pick-up, the actual equipment rented and finalization of sales tax amounts based on where you finalize your rental.
• Holidays and weekends can become very busy. You can call your rental location in advance for advice on the best fitting time for your pickup day.

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Depending on what equipment you rented, there may be pending reservations for that gear. Please contact your rental location to make arrangements to extend.

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Rental returns are due back the day after your rental date has expired. Please be sure to return your equipment by 10 am. For example, if you rent from 12/1 to 12/2 the equipment can be returned on 12/2 or the next day, 12/3 by 10 am. Equipment returned after 10 a.m. will be charged for an additional full day of rental at the walk-in price.

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No, renters over 12 years old must rent an adult package. Our reservation system will not allow for renters over 12 to reserve a kids package.

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Yes, a child under 12 can rent an adult package if desired. The charge will still be for the adult package daily rate.

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If you would like a helmet please reserve it with your rental. The cost is $14.95 per day. Helmet quantities are limited and we cannot guarantee a Helmet will be available without a reservation.

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No, at this time we do not offer goggles to rent. These items can be purchased in store or online.

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Yes, all Christy Sports locations offer a damage waiver for daily rental equipment. The cost is $4 per person, per day for winter daily rentals. Damage waiver covers only breakage or damage of equipment, it does not cover loss, theft or personal injury.

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We have ski boot sizes from a junior size 8 to an adult size 16, and snowboard boots to a size 15.

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If your equipment has gone missing, please contact the original rental location you picked it up from and an associate will be happy to assist you.

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• Sign into your account or create an account with the email address you used for your 23/24 season rental reservation.
• Find your season rental in rental history.
• Click the “Rent Again” button .
• Select your season rental pickup date (it’s easy to reschedule if needed. We will send you a reminder when the date is near.).
• Confirm renters. You can also update, add, or remove renters. 
• Checkout and secure the best price for next season.

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• Select your location and pickup date.
• Select gear.
• Enter renter info.
• Repeat steps 2 and 3 for each renter.
• View your rental cart.
• Checkout and secure the best price for next season.

PRO TIP: Create an account to store your season rental reservation and easily rent again next year.

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We upgraded our reservation system for our 23/24 season and cannot access reservations before this past season. You will need to begin a new reservation by following these steps:

• Select your location and pickup date.
• Select gear.
• Enter renter info.
• SRepeat steps 2 and 3 for each renter.
• View your rental cart.
• Checkout and secure the best price for next season.

PRO TIP: Create an account to store your season rental reservation and easily rent again next year.

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If you did not reserve your season rental gear in advance, you will need to begin a new reservation. Follow these steps:

• Select your location and pickup date.
• Select gear.
• Enter renter info.
• SRepeat steps 2 and 3 for each renter.
• View your rental cart.
• Checkout and secure the best price for next season.

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Call the store you rented from to see what is available for extensions.

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Season rentals are due at the end of the ski season, generally around April 20th. Season rental return due dates vary slightly by region and are associated with local resort closing dates. Christy Sports will send out email season return reminders. Customers failing to return gear within 30 days of return date will be issued a non-refundable auto-renew for the following season rental at next-season’s rates.

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You can swap out your gear once per season for no additional charge.

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Season rental stock is not available past the pickup deadline date. Please contact the store directly for more information.

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A helmet is not included in the package. Christy Sports store locations have helmets available for purchase on site.

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Christy Sports offers a complimentary tune when renting season rentals. We also offer tuning throughout the season for season rental customers.

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• For the kids! Getting a growing family into the sport of skiing can get expensive. With Christy Sports Season Rental, you can get the gear that fits your child perfectly this season at a great price. You can swap out sizes during the season at no additional cost.
• Adults new to the sport can get fully outfitted at a fraction of the cost of purchasing equipment. Use our Season Rental to learn what type of terrain you like to ski so that when you’re ready, Christy Sports can help you find the ideal gear should you decide to own.
• Swap between skis and snowboard one time at no charge to see which sport suits you best!
• Need a tune-up or wax? Christy Sports will cover you as a Season Rental customer.

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For rentals later in the winter season, please choose daily rental.

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We offer bike rentals at 10 mountain destinations with 15 shops specializing in bike rental, tuning, repair and retail services. Bike rentals are available at the following locations:

• Breck Lone Star
• Main St. Station Breck
• River Run
• Frisco
• Vail Village
• Lionshead Village Vail
• The Alpineer
• Treasury Center Crested Butte
• Steamboat Gondola
• Bootdoctors Mt. Village Telluride
• Oak St. Telluride
• Deer Valley
• Aspen St. Regis
• Winter Park
• Big Sky Town Center
• Big Sky Mountain Village

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Bike rental types vary by location. Across our fleet of bike rental locations, we have the following bikes available for rent:

• Downhill Mountain Bike - Adult
• Mountain E-Bike - Adult
• Full Suspension Mountain Bike - Adult
• Front Suspension Mountain Bike - Adult
• Path E-Bike - Adult
• Path Bike - Adult
• Road Bike - Adult
• Cruiser (Townie) Bike - Adult
• Fat Bike - Adult
• Downhill Mountain Bike - Kids
• Bike - Kids
• Bike Trailer
• Tag-A-Long - Kids

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Bike sizes for adults and kids are determined by height. Adult bike size is determined by frame size. Kids bike size is determined by wheel size. 

Our bike rentals experts will ensure that your rental bike is fitted properly when you pick it up in store.

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It is important that you pick up your bike rental within the first hour that the rental shop is open.

If you do not arrive within 1 hour of your reservation time, your reservation will become subject to forfeit. If you are going to be delayed in picking up your reservation, please call the rental store to keep your reservation.

We are unable to allow early pick up the day before your reservation on most bike rentals.

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If you need to cancel or change your reservation please email us at help@christysports.com. There is no penalty for a cancelled reservation.

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Helmets are included with all rentals. Body armor is included with downhill bike rentals.

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All rentals must be returned to the location that they’ve been picked up from.

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No, at this time, we do not sell any of our used rental bikes.

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Hike rentals are available as a walk-in rental and are first come first serve. We offer hike rentals at 11 store locations:

• Vail Village
• Lionshead Village Vail
• The Alpineer Crested Butte
• Treasury Center Crested Butte
• Bootdoctors Mt. Village Telluride
• Steamboat Gondola
• Central Park Steamboat
• Snowbird
• Snowmass Village
• Aspen St. Regis
• Winter Park

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Hike rental types vary by location. Across our selection of hike rental locations, we have the following hike packages available for rent.

• Hiking Backpack - Adult
• Hiking Poles
• Kid Carrier – Adult

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All rentals must be returned to the location that they’ve been picked up from.

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No, at this time, we do not sell any of our used hike rentals.

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We offer rental delivery service at the following four resort destinations:

• Breckenridge
• Steamboat
• Telluride
• Frisco
• Park City & Deer Valley

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There is a 2-day minimum for delivery rentals. Reservations can be made for 1-day but will be charged the 2-day minimum. Your gear will be delivered and picked up from your place of lodging regardless of duration.

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We currently do not offer the option to purchase an item and have it delivered with your rental gear.

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All Christy Sports delivery customers are welcome at our slope-side locations for full service should you have any issues with your gear.

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• Step 1: Reserve your rental delivery.
• Step 2: A delivery coordinator will call you in advance to coordinate a meeting place based on your specific lodging. At this time, they will also ask you to elect a group leader to coordinate with during the fitting process.
• Step 3: The rental delivery team will arrive to meet you at the prearranged time and location.  All rental equipment will already be pre-set before being placed in transport bags. We will also have spare equipment in our delivery vehicle, in case somebody needs a different size or fit. Your group leader will work with the delivery team to fit rental gear for all guests in your party. Payment will be taken after your fitting.
• Step 4: At the end of your trip, our delivery team will coordinate with you to pick up gear at a location of your choice. Simply leave your gear for us to pick up and we’ll handle the rest!  You may also return your rental equipment at any of our stores in the region you are visiting. When you arrive at the store to return your rental equipment, place it in the designated “Equipment Rental Return” area, rack, or bin. Most stores will have outdoor gear return processes for your convenience.

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